2018 Omnichannel Furniture Benchmarking

2018 has been another frenetic year in omnichannel furniture. With Multi-line retailers accelerating their furniture efforts and Pure-plays doubling down on their investments in the space, options for consumers have never been more expansive. And competition for retailers has never been stiffer.

Downloaded more than 500 times, last year’s report attracted significant interest both inside and outside the furniture industry. That report noted that a race had begun – the ultimate furniture shopping experience is the finish line, with market share as the prize.

This year, our fourth annual Blue(re)port: 2018 Omnichannel Furniture Benchmarking includes expanded insights on the state of omnichannel furniture today and, for the first time, assesses which retailers have made the biggest moves since last year’s report.

Gain access to:

• A comprehensive analysis of 125 furniture retailer websites and 60 ecommerce features that enable the omnichannel furniture shopping experience from start to finish

• An insider’s look into the value furniture retailers place on each ecommerce feature and its contribution to their store vs. ecommerce sales

• New! An assessment of the design of each retailer’s website and a listing of most improved retailers